Company Cases about Luxury Hotel Upgrade Project – Enhanced Guest Sleep Experience

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Luxury Hotel Upgrade Project – Enhanced Guest Sleep Experience

2026-02-13

Client Background:
A 4-star boutique hotel in Europe was receiving frequent guest feedback regarding inconsistent mattress firmness and poor temperature control.

Challenge:

Guests complained about back discomfort
Mattresses retained heat during summer months
Sagging issues after 2–3 years of use

Solution:
The hotel upgraded to our 14-inch Memory Foam Natural Latex Pocket Spring Mattress with Gel Infusion featuring:

Individually wrapped pocket springs for motion isolation
Natural latex layer for responsive support
Gel-infused memory foam for cooling comfort
Breathable jacquard knitted fabric surface

Result:

32% increase in positive sleep-related reviews
Significant reduction in guest complaints
Improved mattress lifespan compared to previous foam-only models
Enhanced brand positioning as a “sleep-focused luxury stay”

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+8618607623588

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